General conditions of sale of camping landrezac plage

The purpose of these General Conditions is to define the terms and conditions under which :

LOU AVENTURE, SAS with a share capital of €14,600, registered in the Vannes Trade Register: RCS VANNES 521356014 – Head office: 10 Rue des Frères Le Boulicaut – 56370 SARZEAU – France, offers accommodation and camping pitches for rent at Camping Landrezac Plage.

Payment of the stay :

Rentals are personal and may not be sublet or transferred to a third party. All bookings become definitive after payment of a deposit of 30% of the total cost of the stay, plus €10 booking fee (weekly rental). The balance of the stay must be paid 4 weeks before arrival. If the reservation is made less than 4 weeks before the start of your stay, the full amount must be paid on the day of booking. Payment can be made as follows: either by secure payment by calling 02 97 41 73 56, or by bank or postal cheque.

In the absence of full payment 4 weeks prior to arrival, the campsite reserves the right to consider the reservation cancelled.

No right of withdrawal :

Article L 121-20-4 of the French Consumer Code, which provides for a fourteen-day withdrawal period from the day after the customer takes possession of the goods or accepts the offer of services, does not apply.

Contracts for the provision of accommodation, transport, catering or leisure services are not subject to this withdrawal period (see article L121-20-10 of the French Consumer Code).

The customer therefore has no right of withdrawal under this contract.

Stay :

Arrival and departure on the day of your choice, except in July and August. Minimum length of stay varies according to period and type of accommodation, details on brochures and websites.

For all rentals, arrival from 3 pm with your booking confirmation. Late arrivals must be notified before 6 p.m. so that the campsite can make arrangements. Departure before 10 a.m.

For camping pitches, arrival from 3 p.m. with your booking confirmation. Departure no later than 12 noon. Any plot not vacated by 12 noon will be automatically billed for an additional night. Any delay in the arrival time must be reported in order to keep the rental. The manager reserves the right to dispose of the pitch if no news is received within 24 hours of the scheduled arrival date. Payments made will not be refunded.

As specified in the brochure and on the website, each accommodation or campsite is designed for a specific number of people. For safety and insurance reasons, the maximum number of occupants cannot be exceeded. Moreover, a baby is considered a person in its own right. Any change in the number of people that could lead to a variation in the amount of the fee must be notified on arrival (tourist tax, additional person compared to the capacity of the rental, etc.). In the event of an inaccurate declaration by the customer, the present contract will be terminated ipso jure and the sums paid will remain the property of the lessor. It is compulsory to respect the rules and regulations of each campsite.

Deposit :

For rentals, a deposit of : 380 € (for comfort accommodation) and 480 € (premium SPA accommodation) is required on arrival (by cheque or bank imprint) to cover any damage to the rental property and any cleaning costs at the end of the rental period; it is returned on the day of departure or destroyed according to the inventory of fixtures. For camping pitches, a deposit of €20 is required on arrival, in exchange for a set of keys to access the private shower provided for the duration of the stay; this is returned on the day of departure following an inventory of fixtures.

Contract customer liability :

The contractual customer of the accommodation or pitch (name indicated on the booking form) undertakes to use, and to ensure that the persons accompanying him/her use, the park equipment and facilities in accordance with their intended purpose and normal use. In particular, you undertake to leave your accommodation or pitch in a good state of repair when you leave at the end of your stay. Any damage to the premises, loss or destruction of furnishings in mobile homes or public buildings on the campsite automatically renders the person responsible liable. The contractual customer of an accommodation or pitch is considered personally liable for all damage, loss, deterioration, disturbance or nuisance caused by persons staying with or visiting the customer. The contractual customer of the accommodation or pitch acknowledges having read the campsite rules and undertakes to respect them and to ensure that they are respected by any persons accompanying or visiting him/her. If a customer disturbs or causes a nuisance to other customers, or damages communal facilities, the campsite reserves the right to immediately terminate the customer’s stay without payment of any compensation, and without prejudice to any claims for damages that the campsite or third parties may have against the customer. The same would apply if the campsite were to observe abusive occupancy of the accommodation (number of occupants greater than the authorized capacity of the rental). The customer certifies that he/she holds a civil liability policy with his/her insurer covering damage caused to the rented or entrusted property.

Campsite liability :

Under no circumstances will the campsite be responsible for the safekeeping of personal belongings within the park. The campsite cannot be held responsible, beyond its legal liability, in the event of :

– theft, loss, damage or deterioration of personal effects of any kind, during or following a stay.

– breakdown or outage of technical equipment, breakdown or permanent or temporary closure of certain campsite facilities when these are beyond the campsite’s control and due to force majeure.

– occasional measures taken by the campsite management to restrict access to certain facilities, including changing rooms and the swimming pool, when necessary to comply with safety standards or for periodic maintenance work.

– damage caused to or suffered by customers’ vehicles parked in the private parking lot and travelling on the campsite premises, even if they have been expressly authorized to enter.

– changes to the program or activities on offer.

In low season, the campsite reserves the right to modify or cancel certain installations, facilities, services or events. For all low-season bookings, we advise you to contact the campsite to confirm these points.

Minors :

For safety reasons, and in view of the fact that the campsite is not a Vacation and Leisure Center within the meaning of Decree no. 2002-883 dated May 3, 2002, and is not suitable for group or individual stays away from home by minors under 18, unaccompanied by their legal guardians, minors must be accompanied by at least one of their parents or legal guardians.

Minors not accompanied by their parents or guardians may not be admitted. Each occupant must produce a valid

to provide proof of name, age and address.

Tourist tax or local equipment tax :

This tax is payable with the balance of the stay. Please contact the campsite directly to find out the amount of this tax.

Our prices include :

– Rental of fully-equipped accommodation: furniture, crockery, blanket or comforter from 3 p.m. on the day of arrival to 10 a.m. on the day of departure.

– Water, gas and electricity consumption.

– Access to the swimming pool and any free sports facilities.

– Entertainment offered by the campsite, if any

Our prices do not include :

– All services not described above: meals, drinks and other activities.

– Daily housekeeping Cancellation insurance

– Supplements for certain activities.

– Personal expenses All taxes, including tourist tax.

– Rental rates include VAT at the rate of 10% applicable on the day they are determined. Any subsequent change in the applicable VAT rate between the time the rates are determined and the time the holiday is invoiced will result in a corresponding change in the price including VAT, which the customer accepts unreservedly.

Image rights :

During your stay, you can be photographed and appear in all our publications and all types of media with no time limit. In the event of refusal, you must notify us by registered letter before your arrival.

Personal data :

In accordance with the French Data Protection Act (Loi Informatique et Libertés) no. 78-17 of January 6, 1978, the customer is hereby informed that any personal data collected in connection with the reservation is necessary for the execution of the reservation. The customer has the right to access, rectify and oppose the transfer of this data to third parties, by writing to Camping Landrezac Plage – 10 Rue des Frères Le Boulicaut – 56370 SARZEAU.

Conditions of cancellation and modification :

Any stay commenced is payable in full. Thus, early departure of customers during the rental period cannot give rise to any reimbursement, whatever the reason given. Any request to cancel a reservation must be notified in writing by registered letter with acknowledgement of receipt, addressed to the campsite. The postmark will be used to determine the effective date of the cancellation request.

Cancellation insurance :

Cancellation insurance can only be taken out at the time of the initial booking request. The customer undertakes to take note of the general conditions of insurance proposed at the time of the initial reservation. The general terms and conditions of cancellation insurance can be consulted at any time on the campsite website.

1. 1. WITHOUT CANCELLATION OPTION

In the event of cancellation at the CLIENT’s initiative, the CLIENT will remain liable to the CAMPING :

(1) in all cases an administration fee ;

(2) an amount equal to 30% of the total cost of the stay, if the CLIENT cancels more than 30 days before the scheduled arrival date;

(3) an amount equal to the total cost of the stay, excluding tourist taxes, if the CLIENT cancels less than 30 days before the scheduled arrival date.

In the event of cancellation by the campsite, except in cases of force majeure or customer fault, the full amount of the stay will be refunded. However, under no circumstances may such cancellation give rise to the payment of damages.

1. 2. WITH CANCELLATION OPTION

If you wish, you can take out an insurance policy with“Campez Couvert by Gritchen” at www.campez-couvert.com

Cancellation insurance can only be taken out at the time of the initial booking request. The customer undertakes to take note of the general conditions of insurance proposed at the time of the initial reservation. The general terms and conditions of cancellation insurance can be consulted at any time on the campsite website.

If cancellation insurance has been validly taken out and validly exercised, the terms of cancellation and reimbursement must be carried out in accordance with the general conditions of the insurer.

The cancellation option allows you to be reimbursed for the sums paid for your reservation (excluding booking fees and cancellation option) on presentation of documents justifying the cancellation in the following cases only:

– Serious bodily injury, serious illness, hospitalization or death of the insured (reserving party), his/her spouse or persons named in the rental contract, their direct ascendants or descendants* ;

– Serious damage, unrealized at the time the contract is taken out, due to theft, fire or natural elements affecting the reservee’s principal residence and requiring the reservee’s presence during the stay;

– Inability to take possession of the leased premises as a result of the economic redundancy of the lessee or his/her spouse, or the transfer of the lessee or his/her spouse, provided that the employer’s notification is given after the guarantee takes effect;

– As a result of natural disasters according to the law of 13/07/1982 or forest fires occurring on the holiday site and resulting in :

– or a ban on staying on the site by the competent authorities for all or part of the rental period;

– or by deterioration of the rented premises and the site to such an extent that the tenant is unable to enjoy the environment and services for which he rented the property.

*Serious illness means an alteration in health certified by a competent medical authority, prohibiting the victim from leaving the room and involving the cessation of all professional or other activities. A serious accident is defined as an unintentional bodily injury sustained by the victim, resulting from the sudden action of an external cause and preventing him/her from moving about by his/her own means. *Any stay started is due in full. No discount will be granted for late arrivals or early departures. The cancellation option ceases to have effect from the start of the rental period and cannot be invoked if one of the elements listed above occurs during the stay.

Modification

Changes can only be made for the current season, up to 7 days before the scheduled arrival date.

No changes will be made after this deadline.

All changes must be made in writing, by post or e-mail, and will incur a €15 charge.

Customers may request changes to their stay (dates, type of accommodation or campsite pitch) subject to availability.

If the new stay is less expensive than the initial stay, a penalty of 30% will be deducted from the price difference between the two bookings.

If the new stay turns out to be more expensive than the initial stay, the difference between the two bookings is due.

The customer’s attention is drawn to the fact that in the event of modification of the stay, it will not be possible for him to benefit from promotions subsequent to his initial reservation, the date of the first reservation being taken as proof.