General conditions of sale of camping landrezac plage

The purpose of these General Terms and Conditions of Sale is to define the terms and conditions under which :

LOU AVENTURE, S.A.S. with capital of €14,600, registered in the Vannes Trade and Companies Register under number 521 356 014, identified under SIRET 521 356 014 00014 and intracommunity VAT number FR 90 521 356 014, whose head office is located at 10 Rue des Frères Le Boulicaut – 56370 SARZEAU- France, represented by its co-managers M. Frédéric SALAÜN and Mme Amélie DANQUIN (hereinafter referred to as “the Campsite”), operates and rents accommodation and camping pitches at Camping Landrezac Plage, rated 3 stars (Atout France).

campsite presentation

Camping Landrezac ” Les Enfants de la plage “, located 56370 SARZEAU, is a pedestrian-operated campsite offering light accommodation (mobile homes, including accommodation adapted for People with Reduced Mobility (PRM)) and bare pitches.

The pedestrian nature of the campsite means that, during their stay, customers’ motorized vehicles are not parked permanently in the immediate vicinity of the accommodation or pitches, but in the dedicated parking lot at the entrance to the site. Vehicular access to the accommodations remains authorized for loading and unloading luggage, on arrival and departure, and for any other occasional needs after authorization from reception. This organization is designed to ensure the safety of all residents, especially children on foot.

Adapted accommodations are provided for people with reduced mobility (allocation of a space close to the parking lot, accompaniment by the reception team during unloading, etc.). All special requests must be made at the time of booking.

A map of the campsite showing the location of the parking lot and accommodation is available on the website and at reception.

PRE-CONTRACTUAL INFORMATION:

In accordance with articles L111-1 and L221-5 of the French Consumer Code, the customer receives the following information prior to the conclusion of any contract: (i) essential characteristics of the accommodation or pitch booked, as described in the description on the website; (ii) total price including all taxes and payment terms; (iii) arrival date and length of stay; (iv) cancellation conditions and absence of right of withdrawal; (v) contact details of the consumer ombudsman; (vi) internal regulations, displayed at reception and available for consultation on the website. Before confirming a reservation, the customer is invited to read the entirety of these terms and conditions, the house rules and the description of the accommodation booked.

Payment of the stay :

Rentals are personal and may not be sublet or transferred to a third party. All bookings become definitive after payment of a deposit of 30% of the total cost of the stay, plus €10 booking fee (weekly rental). The balance of the stay must be paid 4 weeks before arrival. If the reservation is made less than 4 weeks before the start of your stay, the full amount must be paid on the day of booking. Payment can be made as follows: either by secure payment by calling 02 97 41 73 56, or by bank or postal cheque.

In the absence of full payment 4 weeks prior to arrival, the campsite reserves the right to consider the reservation cancelled.

BOOKING AND PAYMENT :

3.1. Reservation terms and conditions

Rentals are personal. It is forbidden to sublet or transfer the pitch to a third party.

The reservation becomes final after receipt and cashing by the campsite:

• a deposit of 30% of the total cost of the stay; and
• an administration fee of 10 € (weekly rental).

This sum is expressly qualified as a down payment under common law, and not as a deposit under article 1590 of the French Civil Code. It is binding on both parties.

The balance is due four (4) weeks before the arrival date. If the booking is made less than 4 weeks before the start of the stay, the full amount is due on the day of booking.

If the balance is not paid in full 4 weeks before arrival, the campsite reserves the right to consider the booking cancelled, with the deposit retained as a contractual penalty.

3.2. Means of payment

Payment is made by the following methods:

• Credit card (CB, Visa, Mastercard) via the secure payment service Monext Online, Offre Xpay (Offre MyLine), interfaced with the Secureholiday online booking system operated by Ctoutvert ;
• Apple Pay and Google Pay via the same service;
• Bank transfer (bank details – IBAN/BIC are available on request at reception) ;
• Bank or postal cheque, payable to “LOU AVENTURE”, sent to the campsite’s head office.

Credit card payments are secured in accordance with the PCI-DSS standard. The campsite does not store its customers’ credit card numbers.

No right of withdrawal :

In accordance with article L221-28, 12° of the French Consumer Code, the customer does not have the right of withdrawal provided for in articles L221-18 et seq. of the same code.

“Article L221-28, 12° excludes from the right of withdrawal the supply of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities that must be provided on a specific date or period.”

This exclusion applies ipso jure to the present reservation, which concerns a fixed-date accommodation service.

PROGRAMME Stay :

Arrival and departure on the day of your choice, except in July and August. Minimum length of stay varies according to period and type of accommodation, details on brochures and websites.

For all rentals, arrival from 3 pm with your booking confirmation. Late arrivals must be notified before 6 p.m. so that the campsite can make arrangements. Departure before 10 a.m.

For camping pitches, arrival from 3 p.m. with your booking confirmation. Departure no later than 12 noon. Any plot not vacated by 12 noon will be automatically billed for an additional night. Any delay in the arrival time must be reported in order to keep the rental. The manager reserves the right to dispose of the pitch if no news is received within 24 hours of the scheduled arrival date. Payments made will not be refunded.

As specified in the brochure and on the website, each accommodation or campsite is designed for a specific number of people. For safety and insurance reasons, the maximum number of occupants cannot be exceeded. Moreover, a baby is considered a person in its own right. Any change in the number of people that could lead to a variation in the amount of the fee must be notified on arrival (tourist tax, additional person compared to the capacity of the rental, etc.). In the event of an inaccurate declaration by the customer, the present contract will be terminated ipso jure and the sums paid will remain the property of the lessor. It is compulsory to respect the rules and regulations of each campsite.

Arrival and departure: day of your choice except in July and August. Minimum length of stay varies according to period and type of accommodation; details on brochures and campsite website. Arrival and departure times are shown on the booking confirmation.

Deposit :

For rentals, a deposit of : 380 € (for comfort accommodation) and 480 € (premium SPA accommodation) is required on arrival (by cheque or bank imprint) to cover any damage to the rental property and any cleaning costs at the end of the rental period; it is returned on the day of departure or destroyed according to the inventory of fixtures. For camping pitches, a deposit of €20 is required on arrival, in exchange for a set of keys to access the private shower provided for the duration of the stay; this is returned on the day of departure following an inventory of fixtures.

Contract customer liability :

The contractual customer of the accommodation or pitch (name indicated on the booking form) undertakes to use, and to ensure that the persons accompanying him/her use, the park equipment and facilities in accordance with their intended purpose and normal use. In particular, you undertake to leave your accommodation or pitch in a good state of repair when you leave at the end of your stay. Any damage to the premises, loss or destruction of furnishings in mobile homes or public buildings on the campsite automatically renders the person responsible liable. The contractual customer of an accommodation or pitch is considered personally liable for all damage, loss, deterioration, disturbance or nuisance caused by persons staying with or visiting the customer. The contractual customer of the accommodation or pitch acknowledges having read the campsite rules and undertakes to respect them and to ensure that they are respected by any persons accompanying or visiting him/her. If a customer disturbs or causes a nuisance to other customers, or damages communal facilities, the campsite reserves the right to immediately terminate the customer’s stay without payment of any compensation, and without prejudice to any claims for damages that the campsite or third parties may have against the customer. The same would apply if the campsite were to observe abusive occupancy of the accommodation (number of occupants greater than the authorized capacity of the rental). The customer certifies that he/she holds a civil liability policy with his/her insurer covering damage caused to the rented or entrusted property.

Campsite liability :

Under no circumstances will the campsite be responsible for the safekeeping of personal belongings within the park. The campsite cannot be held responsible, beyond its legal liability, in the event of :

– theft, loss, damage or deterioration of personal effects of any kind, during or following a stay.

– breakdown or outage of technical equipment, breakdown or permanent or temporary closure of certain campsite facilities when these are beyond the campsite’s control and due to force majeure.

– occasional measures taken by the campsite management to restrict access to certain facilities, including changing rooms and the swimming pool, when necessary to comply with safety standards or for periodic maintenance work.

– damage caused to or suffered by customers’ vehicles parked in the private parking lot and travelling on the campsite premises, even if they have been expressly authorized to enter.

– changes to the program or activities on offer.

In low season, the campsite reserves the right to modify or cancel certain installations, facilities, services or events. For all low-season bookings, we advise you to contact the campsite to confirm these points.

Minors :

For safety reasons, and in view of the fact that the campsite is not a Vacation and Leisure Center within the meaning of Decree no. 2002-883 dated May 3, 2002, and is not suitable for group or individual stays away from home by minors under 18, unaccompanied by their legal guardians, minors must be accompanied by at least one of their parents or legal guardians.

Minors not accompanied by their parents or guardians may not be admitted. Each occupant must produce a valid

to provide proof of name, age and address.

Tourist tax or local equipment tax :

This tax is payable with the balance of the stay. Please contact the campsite directly to find out the amount of this tax.

Our prices include :

– Rental of fully-equipped accommodation: furniture, crockery, blanket or comforter from 3 p.m. on the day of arrival to 10 a.m. on the day of departure.

– Water, gas and electricity consumption.

– Access to the swimming pool and any free sports facilities.

– Entertainment offered by the campsite, if any

Our prices do not include :

– All services not described above: meals, drinks and other activities.

– Daily housekeeping Cancellation insurance

– Supplements for certain activities.

– Personal expenses All taxes, including tourist tax.

– Rental rates include VAT at the rate of 10% applicable on the day they are determined. Any subsequent change in the applicable VAT rate between the time the rates are determined and the time the holiday is invoiced will result in a corresponding change in the price including VAT, which the customer accepts unreservedly.

Image rights :

During your stay, you can be photographed and appear in all our publications and all types of media with no time limit. In the event of refusal, you must notify us by registered letter before your arrival.

Personal data :

In accordance with the French Data Protection Act (Loi Informatique et Libertés) no. 78-17 of January 6, 1978, the customer is hereby informed that any personal data collected in connection with the reservation is necessary for the execution of the reservation. The customer has the right to access, rectify and oppose the transfer of this data to third parties, by writing to Camping Landrezac Plage – 10 Rue des Frères Le Boulicaut – 56370 SARZEAU.

Conditions of cancellation and modification :

Any stay commenced is payable in full. Thus, early departure of customers during the rental period cannot give rise to any reimbursement, whatever the reason given. Any request to cancel a reservation must be notified in writing by registered letter with acknowledgement of receipt, addressed to the campsite. The postmark will be used to determine the effective date of the cancellation request.

Cancellation insurance :

Cancellation insurance can only be taken out at the time of the initial booking request. The customer undertakes to take note of the general terms and conditions of insurance offered at the time of the initial booking, which can be consulted at any time on the campsite website.

6.1. WITHOUT CANCELLATION OPTION

In the event of cancellation at the initiative of a customer who has not taken out cancellation insurance, the latter shall remain liable to the campsite for :

• In all cases, a handling fee (€10) will be charged;
• In the event of cancellation more than 30 days before the arrival date: 30% of the total cost of the stay, excluding booking fees and tourist taxes;
• In the event of cancellation less than 30 days before the date of arrival, or in the event of no-show: 100% of the full cost of the stay, excluding tourist tax.

Tourist tax.

In the event of cancellation, tourist taxes, which are only payable in the event of actual presence at the campsite (art. L2333-26 et seq. CGCT), are refunded to the customer.

Cancellation on the campsite’s initiative.

In the event of cancellation by the campsite, except in cases of force majeure or customer fault, the full amount of the stay will be refunded. Under no circumstances may this cancellation give rise to the payment of damages or interest.

6.2. WITH CANCELLATION OPTION

You can take out a cancellation insurance policy with our partner insurer Campez Couvert by Gritchen – www.campez-couvert.com.

If cancellation insurance has been validly taken out and exercised, cancellation and reimbursement procedures must be carried out in accordance with the insurer’s general terms and conditions, which provide for compensation of the sums paid (excluding handling fees and insurance premium) on presentation of the documents justifying the cancellation, and only in the cases listed exhaustively in the said terms and conditions (in particular: serious bodily injury, serious illness, hospitalization or death of the insured person, spouse or direct ascendants/descendants; serious pregnancy complications; redundancy; transfer, etc.).).

Any other request not covered by the insurer will be subject to the cancellation conditions set out in article 6.1. Cancellation insurance can only be taken out at the time of the initial booking request. The customer undertakes to take note of the general terms and conditions of insurance offered at the time of the initial booking. The general terms and conditions of cancellation insurance can be consulted at any time on the campsite website.

Modification

Changes can only be made for the current season, up to 7 days before the scheduled arrival date.

No changes will be made after this deadline.

All changes must be made in writing, by post or e-mail, and will incur a €35 charge.

Customers may request changes to their stay (dates, type of accommodation or campsite pitch) subject to availability.

If the new stay is less expensive than the initial stay, a penalty of 30% will be deducted from the price difference between the two bookings.

If the new stay turns out to be more expensive than the initial stay, the difference between the two bookings is due.

The customer’s attention is drawn to the fact that in the event of modification of the stay, it will not be possible for him to benefit from promotions subsequent to his initial reservation, the date of the first reservation being taken as proof.

visitors

After being authorized by the manager or his representative, visitors may be admitted to the campsite under the responsibility of the campers receiving them, subject to payment of a supplement. The customer may receive one or more visitors at the reception desk.

All services and facilities are open to visitors. However, use of these facilities may be subject to a charge, according to a visitor tariff displayed at the entrance to the campsite and at the reception desk, which can also be consulted on the website.

Visitors’ cars are not allowed on the campsite and must be parked in the outdoor parking lot.

VEHICLE TRAFFIC AND PARKING

The campsite operates on the principle of a pedestrian campsite.

a) Parking. For the entire duration of the stay, motorized vehicles (4-wheelers and 2-wheelers) must be parked in the free parking lot provided at the campsite entrance. No vehicle may be left parked next to the accommodation or on the pitch, except with the express prior agreement of reception for specific reasons (such as the occasional needs of a person with reduced mobility).

b) Traffic. Inside the campsite, vehicle speed is limited to 10 km/h.

c) Authorized vehicular access. The customer is authorized to use his vehicle inside the campsite to load and unload his personal belongings, on arrival and departure, as well as in case of occasional need with the agreement of the reception.

d) Opening hours. The access gate is closed between 7:00 pm and 8:30 am. No vehicles are allowed to enter or leave the campsite during this period. Customers are advised to plan their journeys accordingly.

e) People with reduced mobility. Upon request made at the time of reservation or at the reception desk, reasonable accommodations will be made to facilitate the installation and access of PRMs (in particular, allocation of a space close to the parking lot, accompaniment during unloading).

f) Reasons. These provisions are motivated by safety imperatives, particularly for children on foot, and for the peace and quiet of all customers.

OUTFIT AND APPEARANCE OF INSTALLATIONS

Everyone is required to refrain from any action that could damage the cleanliness, hygiene and appearance of the campsite and its facilities, particularly sanitary facilities.

It is forbidden to dispose of wastewater on the ground or in gutters.

Household waste, garbage of all kinds and paper must be placed in the garbage cans. Sorting household waste must be respected and carried out by everyone.

Washing is strictly forbidden outside the bins provided for this purpose.

NOISE AND TRANQUILITY

Guests are asked to avoid making any noise that might disturb their neighbors. Sound equipment must be adjusted accordingly. Door and trunk locks should be as discreet as possible. Total silence is required between 10:30 pm and 7:00 am.

ANIMALS

Only dogs are allowed on the campsite and in the accommodation, subject to strict compliance with the conditions set out below. With the express exception of dogs, no other pets are allowed in accommodation (mobile homes) or on pitches.

11.1. Animals prohibited

The following are strictly forbidden on the campsite premises and, in particular, in the accommodation:

• Cats: Cats are not allowed in accommodation or pitches for reasons of hygiene, cleanliness and preservation of furnishings (droppings and urine marks on bedding, sofas and upholstery, difficult-to-remove hair deposits, scratching and damage to furnishings); this restriction is a matter for the manager to decide on the conditions for welcoming and enjoying the rented premises.
• 1st category dogs (attack dogs) as defined in article L211-12 of the French Rural and Maritime Fishing Code: dogs whose morphological characteristics are similar to those of the Staffordshire terrier, American Staffordshire terrier (without pedigree, known as “pit bulls”), Mastiff (known as “boerbulls”) and Tosa breeds.
• 2nd category dogs (guard and defense dogs) as defined in the same article: Staffordshire terrier and American Staffordshire terrier (with pedigree), Rottweiler (with or without pedigree) and Tosa (with pedigree).
• Any other animal that is dangerous, aggressive or likely to disturb the peace or safety of other campers.
• Exotic animals, wild NACs (new pets), and any animal requiring administrative authorization not produced at the reception.

In the case of animals covered by the above points which have been hidden from the campsite at the time of booking or on arrival, the campsite reserves the right to refuse entry, to demand the immediate departure of the customer and his animal, without reimbursement of any kind whatsoever, and without prejudice to the application of the cancellation clause and the collection of any damage penalty.

11.2. Admission requirements

The admission of animals is subject to the presentation of the following documents to reception on arrival:

• Up-to-date health record, including proof of compulsory vaccinations (in particular, a valid rabies vaccination, as required by article L223-9 of the French Rural and Maritime Fishing Code for dogs and cats kept in campsites).
• Proof of identification of the animal by legible tattoo or microchip, in accordance with article L212-10 of the Code rural et de la pêche maritime.
• Where applicable, proof of the owner’s civil liability insurance covering damage likely to be caused by the animal.

The campsite reserves the right to refuse access, to request departure or to take any useful measure with regard to an animal whose supporting documents are incomplete, out-of-date or suspect of falsity.

11.3. Rules of dress and behaviour

• Dogs must be kept on a lead at all times inside the campsite, including on pitches and around accommodation.
• No animal may be left alone, tied or untied, on the pitch, in the accommodation or in a vehicle, at a point likely to cause a nuisance (barking, wandering, etc.).
• Animal droppings must be systematically collected by the animal’s owner in all parts of the campsite.
• Pets are strictly forbidden in the following common areas: pool and pool deck, bar/restaurant area, sanitary facilities, children’s play areas, common room, grocery store.
• Owners are solely liable, both civilly and, where applicable, criminally, for bodily, material or immaterial damage caused by their pets to any person or property (art. 1243 of the French Civil Code).

11.4. Surcharge and number

• A surcharge applies per animal per night (or per stay, according to the current price list, displayed at reception and available on the campsite website).

The number of pets allowed per accommodation or pitch is limited to 1 (one) pet per accommodation / pitch, unless expressly agreed otherwise by reception.

11.5. Sanctions

Failure to comply with this article may result, without notice or reimbursement, in :

• The requirement for immediate removal of the animal from the campsite;
• Exclusion of the customer and his/her pet from the campsite, without compensation;
• If necessary, report to the appropriate authorities (town hall, gendarmerie, veterinary services).

BEACH ACCESS APPLICABLE MUNICIPAL REGULATIONS

The campsite is located in the immediate vicinity of Landrezac beach, part of the public maritime domain of the commune of Sarzeau (56370). Access to and use of the beach are subject to the general beach police order issued by the Mayor of Sarzeau No. 0006/16-A51 on July 4, 2016 (or any successor order), which can be consulted at the town hall and is displayed at the campsite reception.

Customers are required to comply with the provisions of this decree, which is enforced by the local authorities and their agents (in particular the Municipal Police). The campsite is not responsible for enforcing this decree, and cannot be held liable for any breaches committed by customers on the beach.

By way of non-exhaustive information, the customer’s attention is particularly drawn to the following provisions:

• Dogs and animals (art. 7) are strictly forbidden on the beach from June 15 to September 15. Outside this strictly forbidden period, their presence is subject to the following restrictions: compulsory removal of droppings, keeping within the three-meter zone around the water, respecting tide times (2 h before and 2 h after low tide at Port-Navalo), compulsory leashing from April 1 to June 15 (nesting of a protected species).
• Camping and fires (art. 20) Camping and fires are strictly forbidden on all beaches in the commune, including communal islands.
• Alcohol consumption (art. 10) strictly prohibited on all beaches.
• Picnics (art. 9) forbidden on the entire beach; only snacks are permitted, with due respect for the environment.
• Noise pollution (art. 13) The use of loudspeakers (radios, multimedia players, etc.) is strictly forbidden, unless expressly authorized for specific events.
• Attire (art. 23) swimsuits must be worn correctly; nudism is strictly forbidden and punishable by prosecution for sexual exhibition (article 222-32 of the French Penal Code).
• Surfing, skim-boarding and kite-surfing (art. 16-17) are prohibited between 9:30 a.m. and 8:00 p.m. during the bathing zone marking period and during the spring school vacations. Kite-surfing is also restricted to specifically marked areas in the Penvins sector.
• Flying, remote-controlled devices and kites (art. 15) prohibited on all beaches between 9:30 am and 8:00 pm, unless authorized by the municipality (authorized all year round on the Pointe En Iniz in Penvins).
• Games and sports (art. 14) All violent games or sports involving the use of equipment likely to injure third parties (e.g. petanque balls) are prohibited between 10:00 a.m. and 8:00 p.m.
• Fishing from the shore (art. 18) prohibited in supervised bathing areas; authorized until 9:30 a.m. and after 8:00 p.m. subject to public peace and quiet.
• Motorized vehicles, bicycles (art. 2-3) Motorized vehicles are prohibited from entering and driving on the beach (except with express authorization or in cases of force majeure); bicycles are prohibited from June 15 to September 15, from 10:30 am to 7:00 pm.
• Dune protection (art. 6) Access to the dunes is strictly forbidden.
• Bathing surveillance (art. 1) Landrezac beach is subject to bathing surveillance during the summer period; schedules are set annually by supplementary order and posted near the lifeguard station.

The full text of the general beach police decree is available for consultation at the campsite reception desk and from the municipal services of the commune of Sarzeau. Infringements of this decree may result in prosecution and penalties as provided for by law.

12. FIRE AND SAFETY

Open fires (wood, coal, etc.) are strictly forbidden on the entire site. Gas stoves must be kept in good working order and used in accordance with safety instructions.

In the event of fire, customers must notify the campsite management immediately. The posted safety instructions must be strictly observed.

The campsite rules and regulations, which are displayed at reception and can be consulted on the site, set out the additional provisions applicable (in particular article 12.4 and following).

13. INSURANCE LIABILITY

The customer is invited to take out holiday insurance to cover the risks of civil liability and theft or damage occurring during the stay.

The campsite cannot be held responsible for theft, damage or loss in accommodation or on pitches. Vehicles parked in the parking lot remain the responsibility of their owners.

The campsite has taken out a professional liability insurance policy on its own behalf, covering the financial consequences of any liability it may incur for bodily injury, property damage or consequential loss caused to third parties.

FORCE MAJEURE

In accordance with article 1218 of the French Civil Code, in the event of force majeure preventing performance of the contract (natural disaster, general administrative measure, etc.), the obligations of the parties are suspended or extinguished depending on the duration and extent of the event. In such a case, the campsite will endeavour to offer the customer a postponement to another period or a refund of the sums paid.

CONSUMER MEDIATION

In accordance with articles L611-1 et seq. of the French Consumer Code, the customer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of any dispute with the campsite, after having tried to resolve it directly with the campsite by means of a written complaint.

The campsite has appointed the following consumer mediator:

• MEDICYS, 73 Boulevard de Clichy, 75009 PARIS, www.medicys.fr

You can contact the mediator by post or online. To be admissible, the request must be made within less than one year of the prior written complaint sent to the campsite.

The customer may also use the European online dispute resolution platform (RLL): https://ec.europa.eu/consumers/odr/.

ONLINE NOTICE

In accordance with article L111-7-2 of the French Consumer Code, the campsite informs its customers that online reviews published on its site or on partner platforms may be subject to control (in particular verification of the existence of an actual stay). The campsite reserves the right to respond publicly to reviews. Details of how to do this are given on the site.

PERSONAL DATA PROTECTION (RGPD)

The personal data collected (identity, contact details, payment data, stay data) are processed as part of the contract performance and customer relationship management, as well as for compliance with legal obligations (in particular accounting, tax and police register keeping for foreign nationals decree of October 1, 2015).

Responsible for processing : LOU AVENTURE, 10 Rue des Frères Le Boulicaut 56370 SARZEAU bonjour@campinglandrezacplage.fr.

Legal basis: performance of the contract (art. 6.1.b RGPD) and legal obligation (art. 6.1.c RGPD).

Retention period: duration of contract, extended by applicable legal periods (notably 5 to 10 years for accounting and tax obligations).

Recipients: the campsite’s technical service providers (NAXI management software, Monext Online payment service provider, Ctoutvert/Secureholiday reservation service provider, Campez Couvert insurance partner) within the scope of their respective missions. Customer rights: access, rectification, deletion, limitation, portability, opposition, to be exercised by writing to bonjour@campinglandrezacplage.fr; right to lodge a complaint with the CNIL (www.cnil.fr).

APPLICABLE LAW COMPETENT JURISDICTION

These General Terms and Conditions of Sale are governed by French law. Any dispute relating to their interpretation, performance or breach shall be referred to the competent French courts, without prejudice to the rules of consumer protection, in particular the right of the consumer to bring an action, in accordance with the rules of territorial jurisdiction, before the court of the place where he resided at the time of the conclusion of the contract or the occurrence of the harmful event (art. R631-3 C. conso).

ACCEPTANCE OF THESE CONDITIONS

Validation of the reservation, materialized by the checkbox provided for this purpose in the online reservation tunnel, implies full acceptance of these General Terms and Conditions of Sale. Prior to booking, the customer expressly acknowledges having read and understood :

• of these GCS ;
• the campsite rules and regulations (posted at reception and available for consultation on the site);
• a description of the accommodation or pitch booked;
• a general plan of the campsite showing the location of the parking lot;
• where applicable, the terms and conditions of any cancellation insurance taken out.

The terms and conditions applicable to the customer are those in force on the day the contract is concluded. An archived, time-stamped copy is kept by the campsite and may be communicated to the customer on request.